Distribution information

1. Delivery Range

Service Area: List the geographic areas that can be delivered, including cities, regions, and even countries. Some e-commerce platforms may only provide services in specific areas.

Delivery Restrictions: Indicate that some specific areas or addresses may not be within the delivery range, such as remote areas or certain countries/regions.

2. Delivery Method

Courier Company: Common DHL, Fedex9610.

Delivery Type: The delivery options provided include standard delivery, express delivery, same-city delivery, store pickup, etc.

Delivery Time: Estimated delivery time, which may be specified separately for working days and non-working days.

3. Delivery Fee

Freight Standard: Detailed description of the fee standards for different delivery methods, which may include a policy of free shipping for orders over a certain amount.

Special Fees: Such as surcharges for remote areas, surcharges for rush items, etc.

4. Order Processing Time

Processing Time: Indicates the time from order placement to delivery, which is generally divided into working days and non-working days.

Delivery Time: Estimated delivery time, which may vary depending on the product.

5. Delivery Tracking

Tracking Function: Provides a tracking number for the package so that customers can view the order status and shipping progress in real time.

Tracking link: A tracking link is usually provided, and customers can click directly to view detailed delivery information.

6. Delivery instructions

Signature requirements: Special requirements such as signature and photo taking.

Delivery abnormalities: How to deal with problems such as wrong address and refusal to accept.

7. After-sales service

Return and exchange policy: If the customer is not satisfied with the delivered goods, how to apply for return or exchange.

Customer service contact information: Provide customer service contact information to solve problems in delivery.

8. Special instructions

Holiday arrangements: Delivery arrangements during holidays may be delayed or specially handled.

Weather factors: Delivery arrangements under extreme weather conditions, such as snowstorms or floods, may cause delays.

On e-commerce websites, the level of detail of delivery information may vary depending on the platform and merchant, but the above information is usually the key points that customers will pay attention to before placing an order.